Solving widespread Zoom audio issues. Ready to get started? Zoom will test your speakers automatically.
 
 

Zoom Microphone Not Working on Windows or Mac? Here Are 8 Fixes to Try – Question Info

Do a quick audio test to make sure your voice will be heard. Your microphone may be adjusted too low for an adequate setting. Have you allowed the Zoom app to access your microphone? That may be causing the issue with the audio. Have you used Skype recently? If so, the software may be preventing Zoom from accessing your microphone. You can quickly solve this issue by turning off all the programs that may be using your microphone.

Bear in mind that you can apply this fix to other devices as well. Audio issues, especially if they occur suddenly, may be temporary. You can try restarting the Zoom app or even your computer and try logging in again. You may discover that your microphone is now working as usual. Logging into Zoom, you can choose to join with audio on immediately upon entering a meeting.

There will be different microphone sources on the list, so choose another and check if other meeting participants can hear you then. An outdated driver may cause audio to malfunction on your computer. If not, you might need to download a newer version. The smaller screen of mobile devices makes it even easier to accidentally tap something that will turn off your camera or mute your mic.

For example, you can open the Zoom app settings to check if your microphone is on before a meeting starts, so you can be ready when it does. You can try using Zoom in a quieter environment or adjusting the mic settings to suppress the background noise. Sometimes, the Zoom app for mobile phones like Androids works better with earphones. What should you do then? Testing both the built-in and USB mic yields nothing. I tried the solutions found in Zoom’s knowledge base.

I uninstalled and reinstalled the client, updated Windows, drivers, restarted my laptop, and checked the relevant permissions, to no avail. I’m running Windows 10 on an HP Probook. Looking forward to your suggestions! Go to Solution. I managed to solve the problem by upgrading to Windows Just wanted to leave this here in case someone comes across this thread. View solution in original post. Since you have done most of the troubleshooting, reinstalling the Zoom client, system driver and tested the integrated mic as well as the USB mic.

I would like to confirm on the permissions that you mentioned; for the camera after doing the drivers install ,. That could be one of the reasons why your camera is not working on Zoom. I already checked these permissions, as Zoom’s knowledge base recommends doing so. Unfortunately, it didn’t yield anything. Forgive me for reiterating, but I’m only facing these issues with Zoom. Thank you for updating us on this.

I needed to reinstall windows and replicate the issue. However, with what you mentioned, upgrading to Windows 11 solved the issue is quite weird, there may have been an issue with the operating system itself. It’s worth mentioning that a colleague of mine has been facing the same issue on his Windows 10 machine. Since upgrading to Windows 11 isn’t an option for him, I did some troubleshooting for him.

The workaround at which we arrived is to have him join Meetings using Edge. It’s been working flawlessly. Zoom Community. Supporting a Hybrid-friendly Work Environment Explore products and tools for seamless collaboration across office and home working spaces. Download Zoom Client Keep your Zoom client up to date to access the latest features.

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